THAT THIS IS AN ONSITE POSITION AT OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays performance and security. -Customer Communication: Serve as a primary contact point for technical inquiries a related technical qualification. Office 365 Experience: Office 365, Azure, Active Directory and Sharepoint Sharepoint experience.Knowledge of Cyber Security will be beneficial.Proven experience in IT support or
and efficiency. Ensure that the platforms meet security standards and compliance requirements, implementing measures to protect against security threats and vulnerabilities. Serve as a point of contact for stakeholders
O365, Azure, Active Directory, Sharepoint and Security is essential THIS IS A HYBRID POSITION, BUT OUR DURATION OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
Private Cloud – Infrastructure Specialist plays a key role in providing platform and infrastructure support ensure stability, availability, performance, and security of services. Maintaining documentation quality escalation and communication. Issue and Risk management. Key Performance Indicators: Achieving satisfactory levels understanding of Exchange 2010, 2013, 2016, 2019, Office 365. Virtualisation (VMWare, Hyper-V). Backups Solutions (Veeam)). Monitoring platforms OMS / N-able. Office 365. Solid understanding of IT network principles
research to understand user needs, behaviors, and pain points. ○ Analyze research findings to inform design decisions
research to understand user needs, behaviors, and pain points. ○ Analyze research findings to inform design decisions