providing platform and infrastructure support and management for a large UK-based client. This role is responsible responsible for the technical delivery of formal requirements associated with Private Cloud infrastructure service management, and configuration management. The role involves implementing the required Private and contributing to its ongoing transformation to manage and mitigate risks related to IT assets and services providing platform/infrastructure support and management for a large UK-based client. Working with the
satisfaction of the organization. This position requires a unique blend of technical skills, customer service ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team
delivering high-quality platform solutions. Lead and manage a team of engineers and specialists responsible teams within the organization, such as product management, quality assurance, and operations, to ensure with other systems and alignment with business requirements. Monitor the performance and health of the platforms platforms meet security standards and compliance requirements, implementing measures to protect against security development, with at least 2 years in a leadership or management role. Strong technical skills in platform development
opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant. Key Responsibilities: