account strategies. Participate in collaborative projects and initiatives that enhance customer success support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous exceptional customer service. Familiarity with project management and CRM tools, with the ability to utilize
solutions provider based in Century City, Cape Town, specializing in delivering innovative technology solutions
IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting