providing platform and infrastructure support and management for a large UK-based client. This role is responsible the technical delivery of formal requirements associated with Private Cloud infrastructure service architecture architecture, service design, service management, and configuration management. The role involves implementing and contributing to its ongoing transformation to manage and mitigate risks related to IT assets and services providing platform/infrastructure support and management for a large UK-based client. Working with the
of talented engineers and specialists in the development, maintenance, and support of our company's platforms solutions. Lead and manage a team of engineers and specialists responsible for the development, maintenance our company's platforms. Oversee the design, development, and deployment of new features, enhancements teams within the organization, such as product management, quality assurance, and operations, to ensure experience in software development, with at least 2 years in a leadership or management role. Strong technical
opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant. Key Responsibilities: Responsibilities: Test Planning and Execution: Develop and execute test plans. Verify software functionality Report defects to the development team. Collaboration: Work with developers to understand software design
ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Team Lead and Customer Care Account Managers to align technical support activities with overall customer