analytics, and the potential application on operations Managing client visits for prospects, and existing clients tools, and technologies, reading professional publications; maintaining personal networks; participating overall experience including 7 years of project management experience with demonstrated success and financial solution from start to finish (project management certifications are a plus); Experience in the Insurance/BFSI Improvement/Elimination/Lean Six Sigma background and project management; Excellent working knowledge of MS Office – MS
potential. About the Role: The Service Delivery Manager will be responsible for leading transitions across develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements Interact extensively with business users, senior management, and IT personnel; Lead client engagements to Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning Training and Development: Program Leads, Transitions Managers, Training function, external vendors as needed
seamless Digital Transformation Manager. The Digital Transformation Manager will drive business growth and and create value through IT interventions, while managing relationships with business client IT teams. Essential communicate expectations to internal teams; Incident Management: Maintain a database of major incidents for future Industry certifications like ITIL/ITSM are advantageous; Understanding of project management methodology; framework (Incident Management, Problem Management, Change Management, Service Management); Process Specific
Solutions Architects, Services Business Development Managers, and professional services resources; Attain and networking concepts, protocols, and architectures. Certifications and accreditations bolster credibility and
renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong collaboratively with cross-functional teams; Certifications such as Cisco Certified Network Associate (CCNA)
Collaborate closely with PMO and applications management teams to provide progress updates and ensure in English, both written and verbal; Workato certifications (i.e., Automation Pro, Enterprise Automation
Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments.
all aspects. Coordinate with Customer Services to manage returns, replacement devices, and resolve queries Agreements (SLAs) with precision and timeliness. Manage customer purchase orders in collaboration with procurement team. Handle customer back-order management efficiently. Cultivate strong relationships with reporting tools; Detail-oriented with strong time management skills, capable of leading and working on multiple
all aspects; Coordinate with Customer Services to manage returns, replacement devices, and resolve queries Agreements (SLAs) with precision and timeliness; Manage customer purchase orders in collaboration with procurement team; Handle customer back-order management efficiently; Cultivate strong relationships with reporting tools; Detail-oriented with strong time management skills, capable of leading and working on multiple
with other teams as needed. All activities are managed internally through a CRM, emphasising the importance Solutions Architects, Services Business Development Managers, and professional services resources; Obtain and understanding customer decision-making processes while managing vendor requirements for sales closure; Strong