Developer Contact Centre Jobs in Umhlanga Rocks, Kwazulu Natal
Lead Solution Architect Umhlanga
Careerbox
Umhlanga Rocks
architectures are developed, maintained and integrated within the process of strategy development and technology understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center round understanding of inbound and outbound contact centres & the various data and dialling regulations
share this job on whatsappTechnical Support Specialist Umhlanga NEW
CareerboxUmhlanga Rocks
Specialist In this role, you will be the first point of contact for our customers, helping them resolve technical literacy · Able to work Shifts · 12 months contact centre experience (Technical support experience will
Instructional Designer Umhlanga
CareerboxUmhlanga Rocks
content that is used to train new trainees and develop our existing people's capabilities. Key Responsibilities: current training materials and methods used. Development of interactive, practical, and innovative Training training resources to allow all staff to self-develop. Work closely with Client groups and key account materials for new product launches or processes are developed to the highest possible standards and utilize curriculum planning skills. Solid knowledge of course development software and at least one Learning Management
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