teams
Network teams
Server teams
Active Directory teams
Architecture teams
Maintenance
configuration, and maintenance (3 to 5 years)
Active Directory configuration and management
Virtualization
process begins Track and update incidents via the activity history entries Responsible for escalation for ensuring that activity history updates within Call management system records the activities taken during
required from time to time to assist in pre-sales activities like demo's, project scoping and costing. The
required from time to time to assist in pre-sales activities like demo's, project scoping and costing. Collaboration
wide range of intelligence specific pro-active and re-active strategic plans Align intelligence strategy
provide timely solutions. Document all support activities, including troubleshooting steps, issue resolution
concerns Keep detailed records of monitoring activities, issue resolutions, and content changes Resolve
matches the call description Ensure that a detailed activity history is entered into each call When re-assigning