stakeholders to ensure documentation meets quality standards and regulatory requirements. Technical qualification strong attention to detail. Proficiency in industry-standard tools such as Microsoft Office, Adobe Acrobat
technical support, and ensuring compliance with IT standards Key Responsibilities: Manage and maintain SAP and troubleshooting Ensure compliance with IT standards and SLAs Participate in incident, change, and
conduct end-to-end business analysis services to the Bank, for the purpose of business optimisation, defining
designs. Ensure adherence to best practices, coding standards, and security guidelines while developing scalable management standards in line with ISO requirements. Adhere to all relevant laws, policies, and Standard Operating
management. In-depth knowledge of ITIL frameworks and standards. Experience with DevOps and Agile methodologies
/>Establish design guidelines, best practices, and standards.
Knowledge and skill in:
Establish design guidelines, best practices, and standards.
Judgement and decision making.
Quality
analyzing performance issues to ensure service standards. Supporting IT governance and audit requirements
of system/technical documentation (as per ISO standards) User training System testing/parallel runs System
of system/technical documentation (as per ISO standards) System testing/parallel runs System implementation
secure, reliable, and compliant with industry standards. Develop and maintain documentation for all database