ever-growing family. We value our employees and provide them with the means to grow within the company offer that excites you, send in your application. Provide support to customers via Live Chat and Emails Guide websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Procedures and ensure that these are always adhered to. Provide excellent customer service by developing and maintaining and treating everyone with courtesy and care. Provide 1st line user support to customers for tickets suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support broad range of service requests for support by providing information to fulfil requests or enable resolution
articles to aid the teams and customers alike and providing email and telephone based technical support to line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling Support Consultant ideally from a Managed Service Provider background. You will assist in developing the passion for IT and providing outstanding customer service is essential. Providing 3rd line technical analysis specialist. Delivery of advanced technical training to the support team, to advance their skills.
client is a leading international Internet Service Provider that offers amazing career opportunities to energetic OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
CTI003686-WDA-1 Listen up, Agents Our client is on the lookout for a seasoned agent with a proven track record reliability engineering practices You're not just an agent; you're leading a team with extensive leadership
business. ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is business requirements. Solve complex problems and provide innovative solutions to meet business needs. Manage analysis and migration tasks. Conduct user training sessions and provide ongoing support to ensure successful Management Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Employer Description An end to end ICT solutions provider Job Description A lateral thinker with experience Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance