adaptability to different personality types 1 year call centre experience in the igaming sector .
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
Participate in MBR/QBR reviews and new business growth calls; Business Value Creation: Identify, implement, and a 24 x 7 environment, specifically the 2PM-11PM shift onsite; Salary: Market-Related
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients