skills needed to oversee IT initiatives and collaborations with various staff. Design skills needed to help as required to meet requirements. Own reliable transport Office Requirements: Office-based working environment (English), both written and verbal. Reliable transport to and from the office.
Role Purpose:
Monitoring of the Transport network(24/7), troubleshooting and co-ordinating principles
environment to be involved in the monitoring of the Transport network (24/7), troubleshooting and coordinating principles.
Providing technical leadership, training and support to staff Conducting handover at shift rotation Monitoring processes and principles, IP systems and networks, transport core and access networks and services as well
period. This role is required to monitor the Transport network (24/7), troubleshoot and co-ordinate resolution Provide technical leadership, training and support to staff Conduct hand-over at shift rotation. Monitor and
period. This role is required to monitor the Transport network (24/7), troubleshoot and co-ordinate resolution technical leadership, training and support to staff
coach and mentor Service Desk staff including career development. Oversee staff activities. Build/Obtain (from Departments) training material for Support staff. As needed, schedule employee's times and provide backup team and others in ad-hoc, weekly, monthly and as needed. Will drive changes and develop strategies for manage queueing (participating in escalated calls as needed). Oversee repository and ensure solutions are available relationships as it depends on daily operational needs. PO review and approval. Review survey feedback
Visual Studio. SQL database skills. Front end Own transport, Able to work independently. R negotiable on qualification Visual Studio. SQL database skills. Front end Own transport, Able to work independently. R negotiable on qualification
and mentor Service Desk staff, supporting their career development. Oversee staff activities and acquire Schedule employee shifts and provide backup support as needed. Maintain regular interactions with internal and
Offers coaching, leadership, and training to manage staff performance - Assesses information systems results and designing technologies to meet the growing needs of the business - Safeguarding assets by planning environment by ensuring that information systems staff complies with organizational policies - Determine practical, and scalable solutions to meet business needs. - Conduct scoping sessions with vendors, business