24/7 basis Capturing all network incidents on the Fault Management System Reporting, handing over and similar experience Must have knowledge of incident management and problem management, network Management
in departmental projects• Provide support Incident Management Problem Management. Network Management processes
lifecycle.
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requests appropriately amongst the team. Incident management and prompt resolution of security and authorization Manager ChaRM. Escalation procedures and incident management within the support function. Control and requests appropriately amongst the team. Incident management and prompt resolution of security and authorization Manager ChaRM. Escalation procedures and incident management within the support function. Control and
Knowledge:
servers and network devices
allocate SAP Security JIRA requests. Handle incident management and resolve security issues per SOP's and
appropriately amongst the team.
requests appropriately amongst the team. Incident management and prompt resolution of security and authorization Manager Charms. Escalation procedures and incident management within the support function. Control and
requests appropriately amongst the team. Incident management and prompt resolution of security and authorization Manager Charms. Escalation procedures and incident management within the support function. Control and