resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and standard operating procedure model for the Service Desk.
What you’ll do:
are maintained.
Monitor and manage service desk queues, ensuring that all tickets are managed within experience
Must have experience with service desk ticketing systems and remote support tools.
Must
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction of service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining accurate
Description RPO Recruitment is currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a grea
helpdesk. - Confident, strong, able to present in front of people, do training, recordings (and hear their helpdesk. - Confident, strong, able to present in front of people, do training, recordings (and hear their
Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
My client is seeking a skilled Intermediate Front End Developer eager to innovate in the tech space. and significant expertise in Angular 12 on the front end. You should be passionate about technology,