The candidate will form part of one of the USSD MyVodacom Support team and will be responsible for the expected, with deployments to production usually 4 times a week, the ability to work under pressure is essential troubleshooting the system. He/she will also form part of a larger team and must be a good team player important. Candidates should be able to work solo or as part of a team on others. Responsibilities: · Attend systems synchronised. · Assist developers from time to time with code deployments. · Mentoring and training
accounting knowledge.
with queries around technical content, drawings, parts or BOMs.
Manage workshop BOM and job changes designers/engineers around changes etc.
Audit Parts manuals to BOMs where necessary.
Vendor changes presented.
Driven, results orientated with strong time management, prioritization and organizational skills
commencement to completion within the scope; budget and time agreed. Projects could be associated with any discipline flexible and adapt to change, to work independently, part of a multi-disciplinary team
clearly communicate with directors and have good time management skills.
Technical
simultaneously.
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
clearly communicate with directors and have good time management skills. Technical and Professional Expertise: simultaneously. Ability to work independently and as part of a team, with a strong sense of accountability
clearly communicate with directors and have good time management skills. Technical and Professional Expertise: simultaneously. Ability to work independently and as part of a team, with a strong sense of accountability