and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete audit resolving the call Responsible for taking ownership of all incidents that are specifically logged and therefore etc. Ensure that all IT incidents are logged, without exception Record details of all incidents, timeously reach a resolution Responsible for ensuring that all details captured into call management system are
the Business Process Executive, you will manage all aspects of CargoWise, reporting directly to the CEO as maintaining the highest security standards at all times Reliable, Punctual, and a great Communicator Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team the Business Process Executive, they will manage all aspects of CargoWise, reporting directly to the CEO
the Business Process Executive, you will manage all aspects of CargoWise, reporting directly to the CEO as maintaining the highest security standards at all times Reliable, Punctual, and a great Communicator Responsibilities (5 years): Processing and answering all the basic CW1 tickets opened by the company team the Business Process Executive, they will manage all aspects of CargoWise, reporting directly to the CEO
Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
CI/CD pipelines, and Github experience (some or all)
adventure, buckle up and send us that resume Note: As all IQbusiness roles require honesty in the handling
adventure, buckle up and send us that resume Note: As all IQbusiness roles require honesty in the handling