“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors verify with Kontak Recruitment. “ The post Mid Level IT Support Engineer (JB4422) appeared first on freerecruit
Retirement, Annuity Funds Industries /OR Life Insurance / Life and Risk Industries or other Financial External Clients premises Face to face up to executive level for IT software solutions and business processes
systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre
advantage. Background in Banking / Finance / Insurance will be an advantage. Knowledge of Microsoft Power
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
networking requirements to meet this need VoIP class 4/5 platforms Commercial skills for interconnect partner
effectively to non-technical audiences. Seniority Level Mid-Senior level Employment Type Full-time Skills Microsoft
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore
set up systems or resolve issues. Attending to level-1 and -2 escalations in a timeous manner Mentoring