“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
comprehensive skill set in software development, including front-end development, API development, and database management
developments to ensure that cybersecurity policies are in line with these developments and engage Participate and and influence positive outcomes for the business Support audits (External and Internal) and reviews including security Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
Security Manager Risk Information Support- Gauteng Formation and Support Bachelor’s Degree in Security Risk Information and Support function by providing accurate, relevant and timeous intelligence to support the overall objectives. Develop an Intelligence plan and budget and support BU’s Intelligence related plan and budget in order cyber-crime threats/breaches to information security and support efforts in collaboration with ICT and external external providers to safeguard these processes Support stakeholder engagement and management by providing relevant
stakeholders. Manage changed events affecting project time lines. Review the status of all logs for a given development
client needs. Previous experience in customer support or customer success roles. Familiarity with CRM with clients to offer support and guidance. Assist clients with technical support, platform implementation improvements. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
be developed and implemented. External Client support Verify tasks performing full systems integration External client project scope, changes. IT Software support to own software developers and testers and business
requirements. Collaborate with international teams to support and consult on data analysis and reporting for sector. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
beginning to end. Set goals and deliverables that support the goal of the client and that of Clockwork. Determine