Location: City of Cape Town, Cape Town, Bellville
Job vacancy exists in the Technology department for an IT Intern.
responsible to drive various resolver parties internally and externally toward achieving resolution within and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete audit resolving the call Responsible for taking ownership of all incidents that are specifically logged and therefore etc. Ensure that all IT incidents are logged, without exception Record details of all incidents, timeously
musicians and 2m international songs available through licensing agreements with international labels. Our features. They pay the rights owners a revenue split on all revenue generated on the recordings. The company and development. Communicate product priorities internally and externally as well as staying accessible
musicians and 2m international songs available through licensing agreements with international labels. Our features. They pay the rights owners a revenue split on all revenue generated on the recordings. The company and development. Communicate product priorities internally and externally as well as staying accessible
meet business requirements. Collaborate with international teams to support and consult on data analysis Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
long-term solutions. • To provide proactive support to internal staff, and external customers: Analyse recurring quality and integrity within the system. • Ensure all critical services/systems are monitored. • Provide Excellent written and verbal communication skills at all levels of the business with technical and non-technical
person, telephone and email requests from users for all ICT servers, hardware, software and associated peripherals following courses: A, N, MCSE, Cisco CCNA, RHSE. International certification would be advantageous A minimum onsite support history. Willingness to travel internationally. Desired skills (advantageous) Experience with
Information Technology? We're looking for enthusiastic interns to join our team and embark on an exciting journey technology and driving digital transformation. As an intern with us, you'll have the opportunity to work alongside
throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated Engineer in a Call Centre environment dealing with international customers. Valid driver's license and own transport
levels of customer satisfaction. Collaborate with internal teams to share client feedback and contribute Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements