We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
an experienced, dedicated, and enthusiastic web project coordinator to join our Microsoft team. This is friendly disposition, and have previous web and project management experience. We are looking for a candidate Working closely with the senior project manager across numerous web projects for multiple markets Flexibility quality work. Ensuring that projects are run seamlessly. Direct and manage projects from beginning to end. successful completion of the project. Identifying and assessing risks within a project and have contingency plans
Our client based in Westville is searching for a Project Manager who can hit the ground running. This is pushing out 20-30 projects a week At any given time there could be up to 300 projects on the go. If you Regulators Averaging on 80 live projects at any point with a project lifecycle of 3 months Daily testing releases are scheduled and managed through the project management support software – Zoho Compliance and Confluence You will be required to manage the projects from start to finish, coordinate teams, resource
IT Software Development External Client Project Manager – Gauteng Permanent Position Must have working relevant Qualification in IT Software or other Project Management certificate or qualification Must have faced as a IT Software Development External Client Project Manager and must also have working experience in Development projects Lead planning and or implementation of projects Spends majority of time on project management responsibilities. Manage project budget and resource allocation. Continuously improve project management toolkits
“Document Control and Project Coordinator (JB4278) Meyerton (Office-based for 3 months, then Hybrid) our engineering firm as a Document Control and Project Coordinator We’re looking for a proactive professional Kontak Recruitment.” The post Document Control and Project Coordinator (JB4278) appeared first on freerecruit
escalated infrastructure incidents. Participate in project onboarding of new customers and upgrades. Ensure experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets Scheduled Server maintenance Onsite IT Support and Project installation work Escalation in accordance with
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2