About the job The Technical Support Agent will be responsible for delivering exceptional client service and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties incident lifecycle Act as the single point of contact (SPOC) for the user even if the incident is reassigned
the capturing of customer requests from varied inbound sources into the company's Call Management System First Line Support Engineer is the first level of contact for customers, Engineers must therefore be customer-focused
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
include in the product roadmap. Act as a primary contact between the company’s departments, stakeholders process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
include in the product roadmap. Act as a primary contact between the company’s departments, stakeholders process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although
t.co.za or call 011 622 9526. If you are not contacted within 2 weeks of your application, please accept