Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
certifications. Responsible for providing ICT support to customers and assisting other support technicians. Resolve responsibilities Provide Intermediate IT support to customers and colleagues as required, covering software implementation, and support of issues raised by customers Perform other duties and responsibilities as assigned any third-party applications requested by the customer – Excluding software that requires outsourced company policies standards. Sites in technician's care are running optimally without repetitive faults
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
including but not limited to, configuration, customization, and integration problems. Develop and maintain support processes, system configurations, and customizations. Collaborate with cross-functional teams to programming languages or tools used in SAP B1 customizations. R60 - R70 k depending upon experience
it in the past Experience building with Advanced Custom Fields Blocks Someone who understands when to try maintaining WooCommerce websites Experience developing custom solutions for WordPress & WooCommerce and you
past
go-live cut over and post go-live support. Map customers' information flow between systems and or processes
dedicated training and support services to ensure customer success. They are looking for a dynamic Full Stack
dedicated training and support services to ensure customer success. They are looking for a dynamic Full
part in delivering high-quality products to our customers. Key Responsibilities: Develop and execute test