Location: City of Cape Town, Cape Town, Bellville
Job vacancy exists in the Technology department for an IT Intern.
role in providing top-notch support to both our internal staff and external customers. The Role: In this customers Remote assistance covering hardware, operating systems, email, and more Collaboration with 3rd Desktop Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems
role in providing top-notch support to both our internal staff and external customers.
The Support
following courses: A, N, MCSE, Cisco CCNA, RHSE. International certification would be advantageous A minimum more of the following Operating Systems and Applications: Windows 10, Mac Operating systems, Windows & onsite support history. Willingness to travel internationally. Desired skills (advantageous) Experience with skills. Be able to self-manage, especially when operating alone with remote support. Have excellent communications
Handling Second Level Technical support to both internal and external Treasury Systems Clients assisting of Treasury Management Systems and/or Treasury Operations will be beneficial Experience in cloud-based
Handling Second Level Technical support to both internal and external Treasury Systems Clients assisting of Treasury Management Systems and/or Treasury Operations will be beneficial Experience in cloud-based
expertise and advice to support the development of operational implementation plans and associated service delivery business processes with supporting 'standard operating procedures' (SOPs) within the framework of the improvement initiatives for clients / customers (Internal / External). Manage the adoption of process improvement
expertise and advice to support the development of operational implementation plans and associated service delivery business processes with supporting 'standard operating procedures' (SOPs) within the framework of the improvement initiatives for clients / customers (Internal / External). Manage the adoption of process improvement
Analyze, diagnose, and resolve software errors. Operate and maintain the existing financial payments system environments, and application software. Consult with internal stakeholders and fellow colleagues concerning evaluate requirements for software applications and operating systems. Skills and Experience: Tertiary Education:
relationships and collaborate effectively with internal teams and external partners. Relevant certifications Technical Pre-Sales Support Collaborate with the internal sales team to understand client needs and objectives technology for competitive advantage, innovation, and operational efficiency. Lead and mentor a team of IT professionals scalability of IT infrastructure to support business operations and compliance requirements. Implement best practices at least 30% - 40% customer facing and 60% -70% internal, managing success and efficiency of technical