platforms. Demonstrated experience in technical pre-sales support, solution design, and project management technical pre-sales support and client engagement. ROLES AND RESPONSIBILITIES 1. Technical Pre-Sales Support Support Collaborate with the internal sales team to understand client needs and objectives. Provide technical technical expertise and guidance during the pre-sales process, including solution architecture design, proposal Officer, The IT Infrastructure Manager – Pre-Sales and Post Sales is at least 30% - 40% customer facing and
via the app. Record and report on returned debit orders. Record and report on vault arrears. Maintain and update SQL databases. Transition clients to debit orders or vault collections. Update the app channel with
key KPI indices on sales and marketing activities Support Commercial Managers and Sales Coordinators on
correct business practices and fixes are used in order to resolve a reported fault. Attentiveness and excellent document in detail the resolutions and fixes used in order to ensure that this advice can be used for future
customer-centric Responsibilities: Understand ordering and tracking of parts Understand Engineer scheduling for the management of incidents and requests in order to achieve Service Level Agreements. Effective verbal
assisting with office tasks. Order & Inventory Management: Track orders and inventory, ensuring timely
(written and verbal). Duties include: Reporting Sales Cycle Management Inter-Departmental Efficiency Team
plans of the company. Intelligence techniques in order to identify strategic and operational threats and support BU’s Intelligence related plan and budget in order to demonstrate efficiency and effectiveness in achieving
be required from time to time to assist in pre-sales activities like demo's, project scoping and costing
be required from time to time to assist in pre-sales activities like demo's, project scoping and costing