team with day-to-day tasks and projects
about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services to learn new technologies quickly Attention to detail and producing quality work Team orientated Able
logging calls and following up with service providers and regions. Routing of these tickets, following proactive intervention including routine tests • Provide technical leadership, training and support to staff reports • Participate in departmental projects • Provide support Knowledge Incident Management & Problem
customer focus Excellent time management Accurate and detail orientated Ability to perform well under pressure
requirements specifications Developing and documenting detailed functional and non-functional requirements specifications