We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged
assessments and assist with managed Security Operations Centre tasks
work and overall performance of regional IM data centre (DC) technology systems.
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
Calling ALL Linux System Engineers Do you want to indulge in the perks of REMOTE WORK Are you passionate