groups in prioritizing workload to meet service level commitments
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delivery meets set objectives as per the Service Level Agreements (SLA's), maintain and support the Experience Orchestration Tool (Qualtrics) in order to ensure availability, scalability and sustainability, in line with addressed Assist clients by providing consistent second level support and troubleshooting Ensure smooth work flow monitoring and reviewing performance, throughput, availability, and exceptional incidents Research and understand data is accurate Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate
Reference: NCM001676-TS-1 3 Month contract role for top tier leading company within the financial services working model followed 2 days at office 3 days remotely per week. 3 Month contract role for top tier leading Analyst. Hybrid working model followed 2 days at office 3 days remotely per week. The successful candidate will projects where a Project Manager is not assigned/available. Review of work products of other Business Analysts other systems teams within the Group in regard to available or new services/integration points supplied by
3 Month contract role for top tier leading company within the financial services sector with a well-established
Analyst. Hybrid working model followed 2 days at office 3 days remotely per week.
The successful
projects where a Project Manager is not assigned/available.
escalated support topics to ensure the highest availability of critical applications. Plan and execute upgrade SPLUNK on a regular defined base Assure high availability and continuous functionality of DAM Prevent equivalent of 4 years of related professional experience. 3 Years plus in a Mid to Senior role, more than 6 year
an Operating Systems Engineer - to join them on a 3 month contract. Install, configure and upgrade servers incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute work with the business to deliver required service levels. Actively share information with other team members 5 - 8 years' Operating system support experience. 3 - 5 years' experience supporting Microsoft Operating
new services are designed to deliver the levels of availability required by the business and validate the for integration at an organizational architecting level. Establish and maintain with current and new clients with service provider partner to ensure the proper level of technical acumen and quality are executed within interoperability's are. Provide Tier3 support and high-level fault resolution to the Business and Client Services
new services are designed to deliver the levels of availability required by the business and validate the for integration at an organizational architecting level. Establish and maintain with current and new clients with service provider partner to ensure the proper level of technical acumen and quality are executed within interoperability's are. Provide Tier3 support and high-level fault resolution to the Business and Client Services
opportunity with the possibility of renewal, with roles available in both Johannesburg and Cape Town. Key Requirements: