with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
Platforms – Operating systems (Windows, Linux), Data Centres, Networks, Databases, Web technologies, Cloud technologies verification processes. - Capable of providing training as a subject matter expert (SME) and providing Carry out necessary communication measures and training. - Report on requirements and suggestions for
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
Technical Trainer in the field of Computer Technician training. PURPOSE: We are looking for a knowledgeable and will be responsible for designing and delivering training programs that equip participants with the skills RESPONSIBILITIES: Develop and deliver engaging training sessions on computer hardware, software, and networking and understanding of material. Create and update training materials that reflect current industry standards
on the CBU/VB Digital platforms as well as call centres and CEO's Office. Identify top service call drivers on boarding initiatives with customer contact centres Identify potential service improvement tools and
on the CBU/VB Digital platforms as well as call centres and CEO’s Office.
will be responsible for designing and delivering training programs that equip participants with the skills RESPONSIBILITIES: Design and deliver effective training programs tailored to the needs of participants to ensure learning objectives are met. Develop training materials and resources that align with industry
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused
to coach and give training to fellow colleagues and users when required. User training Compiling of user
problem solving. Implementing training efforts and creating supporting training materials to help advance handling of defects, etc). Knowledge of numerous training and facilitation techniques. Conflict Resolution Management (PM). Lean Process Management. Coaching and training skills and techniques. Teamwork. Servant Leadership