principles and methodologies Knowledge of designing training and communication related material for a new information
Solutions Quality Assurance.
Training documentation; and
Training and knowledge transfer documentation
Process Management Capability Proposal Training Documentation Training and Knowledge Transfer Documentation
maintain ITSM processes and practices. Provide training and knowledge sharing to key stakeholders. Collaborate
objects Preparing User manuals and conducting training to business process owners Go-live preparation project Ability and willingness to coach and give training to fellow colleagues and users when required SAP
tool. Ability and willingness to coach and give training to users when required. Excellent written, verbal
Change Enablement module Capable of providing training as a subject matter expert (SME) and provide input
scoping, solution design, development, testing, training, and deployment. Understand UML Process Design
objects Preparing User manuals and conducting training to business process owners Go-live preparation
system/technical documentation (as per ISO standards) User training System testing/parallel runs System implementation