delivery meets set objectives as per the Service Level Agreements (SLA's), maintain and support the Experience Orchestration Tool (Qualtrics) in order to ensure availability, scalability and sustainability, in line with addressed Assist clients by providing consistent second level support and troubleshooting Ensure smooth work flow monitoring and reviewing performance, throughput, availability, and exceptional incidents Research and understand data is accurate Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate
Are you ready to level up your career in the tech world? Our client has a thrilling opportunity that address user concerns related to Citrix environments. 3. Documentation and Compliance: Maintain accurate documentation and manage user accounts, permissions, and access levels within Citrix environments; Monitor user sessions troubleshoot issues, and ensure a seamless user experience. 3.Performance Monitoring: Monitor Citrix server performance
ZHRS, is a level 1 BBBEE (Broad-Based Black Economic Empowerment) IT Consulting & Tech Recruitment be to the clients Product Description and High-Level Requirements Product Business Case Product Goals Communication: The ability to communicate at all levels, the role will require the Product Owner to be information and artefacts must be well managed and available. Using the Product Development Framework, the
cycle level.
Experience:
Minimum of 3-5 Years of Process Engineering experience. With at
SOC Analyst Level 2 to join their Security Operations Center (SOC) team. The SOC Analyst Level 2 will play escalated security incidents and collaborate with Tier 3 analysts and incident response teams as needed. Develop
expanding their roles. Relevant Bachelor's degree. 3-5 years of experience as a Scrum Master. Proficient skills. Rate is negotiable and at an intermediate level.
workshops with business users (up to executive level) in order to gather requirements, generate ideas to interact with the business community at all levels, from facilitating design workshops and conducting for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within technology; processes and business needs in varying levels of detail within an area of speciality; and can
Card experience and knowledge – not negotiable Mid-level BA
and ensure the confidentiality, integrity, and availability of our systems and data. This hybrid working