the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
energy, fast paced program of work within the Customer Program. The applicant would be responsible for delivery of I&T Projects for the VAS (Value Added Services) Business Unit. These projects are to deliver roadmap which includes Financial Services; Bill payments and Cellular Services ROLE OUTPUT/CORE TASKS • Responsible delivery of large/complex IS project(s) within the IS Customer Programme • Responsible for building and managing business areas of accountability within the IS Customer Programme • Responsible for delivering to the
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
day in a week. Project Role : Azure Integration Services and DevOps Developer Project Role Description application requirements on Azure Integration Services (AIS) Must have: Matric Relevant IT and Azure Azure integration service like logic apps, integration account, azure function, service bus, event grid with all levels of staff, senior management, and customers Communicate effectively and clearly, in writing Logic Apps, Azure Functions, Azure Data Factory, Service Bus, Event Grid, API Management, Event Hub for
Management:
Customer Requirements and Project Management:
Monitoring and Incident Management: Monitor backend services, particularly servers, application infrastructure processes. Ability to troubleshoot API-driven services by checking server logs and third-party APIs. to reduce the occurrence of errors and improve customer experience. Regularly assess infrastructure and minimize errors. Customer Requirements and Project Management: Understand customer requirements and issues
client is a dynamic and innovative leader in the IT services industry and is currently seeking a Dev Ops Support Monitoring and Incident Management - Monitor backend services, particularly servers, application infrastructure processes. - Ability to troubleshoot API-driven services by checking server logs and third-party APIs. to reduce the occurrence of errors and improve customer experience. - Regularly assess infrastructure minimize errors. Customer Requirements and Project Management - Understand customer requirements and