answering client questions and concerns, coordinating repairs and maintenance, and handling warranty claims. regulations and standards relayed to warranties and repairs, and safety requirements. Excellent Customer Service processes and procedures, including product warranties, repair and maintenance procedures, and return and exchange
Technician will also be responsible for computer repair tasks and resolving technical issues. Qualifications and Printer Support skills Experience in computer repair and technical issue resolution Excellent customer
testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and a variety of technical tasks in the diagnosis; repair; maintenance and installation of computers and/or obtaining required service by liaison with vendors and repair personnel. Ensure client needs are met by participating
testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and a variety of technical tasks in the diagnosis; repair; maintenance and installation of computers and/or obtaining required service by liaison with vendors and repair personnel. Ensure client needs are met by participating
testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and
on workstations and servers. Perform equipment repairs if required. Assist in moving and setting up workstations
and maintenance) VOIP (Good understanding on IP Phones, PBX, IRV, routing) Server Administration (Domain
Responsibilities: Provide technical support to customers via phone, email, chat, or in-person; Diagnose and troubleshoot
installations/ID Station setups where required, IT Repairs
installations/ID Station setups where required, IT Repairs Create users forms and submit for Test users and