escalation and closing of tickets after customer agreement. Ensuring that all network elements are monitored Procedures within the prescribed service level agreements Handing over all relevant network incidents to
looking for an IT Support Specialist to join our team in Cape Town - Hybrid. This role supports the smooth fixes within systems to achieve Service Level Agreements. Provides technical advice and consultation to
Consultant to join our high performing team of business thought leaders. The successful candidate must have knowledge. To virtual and in-person socials to give our teams the opportunities to connect, and reward and recognition multi-workstream projects and distributed teams to high performance levels (team size of 10 individuals) Manage managing project requirements into development teams and user acceptance on delivery Manages stakeholders project delivery associated with contracts and agreements (internal and external stakeholders) Prepares
we have established relationships with industry leaders and a vast majority of our business is repeat business individual and collaborative team environment with business unit leaders to define and document requirements effectively both independently and as part of a team. Committed to excellent customer service. Delivering
We are looking for a Platform Owner to join our team in Cape Town - Hybrid. This role supports the smooth purposes - Work with Infrastructure and Operations teams to ensure that housekeeping and maintenance routines stakeholders to the development of Service Level Agreements (for inclusion into Service Catalogues) for the unauthorized access and enable adherence to licencing agreements. - Determine the root cause of all failures on Development Infrastructure and support delivery teams for demos and releases - Create and maintain the
Procedures within the prescribed service level agreements Hand over all relevant network incidents to operational
talented and enthusiastic candidate to join our team for the IT Support - Tier 2 Desktop Support Engineer answered and resolved within the Company SLA agreement. Regularly check and update all calls and tickets and possess excellent communication skills. Be a team player with a friendly disposition. Able to work initiative and work independently as well as within a team. Must meet deadlines, accomplish tasks within the
Negotiate and manage contracts, service level agreements (SLAs), and terms and conditions with suppliers project management and leading cross-functional teams. Knowledge of relevant regulations, compliance requirements
we have established relationships with industry leaders and a vast majority of our business is repeat business CoPilot together with Microsoft Tools like Loop and Teams, AI Tools and Low Code platforms like Microsoft CoPilot together with Microsoft Tools like Loop and Teams, AI Tools and Low Code platforms like Microsoft
Introduction A rapidly growing leader in global supply chain and freight forwarding, with offices in improvement. You will troubleshoot and assist the team with CargoWise One (CW1) and various software and all the basic CW1 tickets opened by the company team and offering the best solutions for each ticket parties, Mobile App, etc. Troubleshoot and assist the Team with their CW1 and Software / Hardware issues if The candidate will troubleshoot and support the team with CargoWise One (CW1) as well as various software