R20,000 CTC per month About the Role: As an IT Support Specialist, you'll play a crucial role in ensuring digital infrastructure. From providing technical support to troubleshooting hardware and software issues Role & Responsibilities: Provide technical support to users, diagnosing and resolving hardware, software required); Proven experience in providing technical support in a professional environment; Strong knowledge
are seeking an outgoing, organized, and friendly support professional to join our growing team and provide written communications. Delivering high quality support for our products and services to customers and communication channel would be your priority. • Creating support tickets and tasks on SAP facilitating the management
3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: skilled 3rd Line Support Engineer to join their team. As a 3rd Line Technical Support Engineer, you will be responsible for providing advanced technical support to their clients across various regions including at least 3 years of experience in third level support role and have great knowledge of cloud platforms Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows (7, 8, 8
OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role in the operational delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
R20,000 CTC per month About the Role: As an IT Support Specialist, you'll play a crucial role in ensuring digital infrastructure. From providing technical support to troubleshooting hardware and software issues Role & Responsibilities: Provide technical support to users, diagnosing and resolving hardware, software required); Proven experience in providing technical support in a professional environment; Strong knowledge
3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: skilled 3rd Line Support Engineer to join their team. As a 3rd Line Technical Support Engineer, you will be responsible for providing advanced technical support to their clients across various regions including posess atleast 3 years of experience in third level support role and have great knowledge of cloud platforms Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows (7, 8, 8
Our client is all set to welcome a Postilion Support whiz to their dynamic team And rest assured, it's
users with day-to-day IT issues Providing end user support to end users Quality incident resolution Regular SLA Provide remote support to end users (Including WFH users) Managing and supporting incidents logged requests logged on CA Providing first line support diagnosis and support for output device services Contribute IT software and hardware, desktop, and laptop support Relevant OEM Certification Relevant hardware certification Relevant MS Certification Basic knowledge of Active Directory and SCCM Basic knowledge of ITIL practices
experienced in handling the entire Software Development Life Cycle (SDLC) and taking projects from inception Business Analysis team, who are responsible for supporting the design and technical development of new customized
the costs of the project throughout the project life cycle Undertake cost-benefit analysis to determine for cost saving and efficiency through the project life cycle Risk, Opportunity & Issue Management project structure, over the course of the project life cycle including communication channels and methods compliant RFx processes In collaboration with support resources (departments), screen and select appropriate tasks and outcomes Recognition, motivation and support (wellness) Coach and supervise junior and intermediate