Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience are eager to learn, we'd love to hear from you Support software products on-site and telephonically Handle with colleagues and the development department Helpdesk admin - logging and following up on calls Log
JHB006277-SD-1 Datacentrix is seeking a Senior Server Support Engineer to join their team in Cape Town, Western Enterprise Server support to all Datacentrix WC clients. This includes Software Support Services i.e., Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience supporting Active Directory and Hyper V Extensive experience supporting multi-Vendor Hardware
intelligence analyst plays a critical role in supporting project management activities, driving efficiency responsible for managing and optimizing project support tools, ensuring their effective utilization across across projects, and providing technical support to project teams. You should have a strong analytical in this role? Administer and maintain project support tools, such as project management software, collaboration reporting tools. Customize and configure project support tools such as PPO, Jira, Power BI to meet the specific
Overview: As a Support Engineer, you'll be responsible for providing technical support to our customers management is top notch. You will be one of three Support Engineers in the team. Key Duties and Responsibilities: Requirements 2 years of experience in technical support with below, preferably in a SaaS environment Strong Experience with SQL and scripting is a plus, aiding in support and primarily troubleshooting queries. Basic understanding and Postman (REST APIs) are crucial skills for supporting customers with integration solutions on our platform
Services offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting to regular maintenance. Contribute high-level support such as strategic planning of network upgrades
technical team, you will play a pivotal role in supporting telephony solutions and contributing to various stability. Project Management and Coordination: Support senior engineers in project tasks and deliverables and suggest improvements to implementation and support processes. Research and Analysis: Conduct research
ensuring the successful implementation and continuous support of ERP systems and related third-party products Specifications document On-site, remote, and help-desk support Report and form customization Evaluation of customers' Project Manager and Director Updating timesheets, support cases and other administrative duties REQUIREMENTS:
requirements analysis, project management and support. They would be responsible for coordinating multiple
raising issues with the Product Manager Assist Support team to resolve customer queries Diploma or Degree
raising issues with the Product Manager Assist Support team to resolve customer queries Diploma or Degree