a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist coach and mentor Service Desk staff including career development. Oversee staff activities. Build/Obtain improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations Manage process for communicating outage/emergency activities to the organization. Manage vendor relationships
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents and mentor Service Desk staff, supporting their career development. Oversee staff activities and acquire improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for accessible to the tech team. Assist in defining Service and Business Level Agreements to set expectations Tertiary Qualification Certifications in ITIL Service Management Skilled in A & N Advanced Excel
Our client is a leading international Internet Service Provider that offers amazing career opportunities Experience Experience in working with O365, Azure, Active Directory, Sharepoint and Security is essential
attitude; and • Provide you with an excellent service; and • Build great products for you; and • Consistently results; and • Provide only the highest standards of service; and • Honour, respect and support everyone in uses efficient data transfer between frontend, service layer and back-end databases; and Use AngularJS of specifications, such as product features, activities, software, communication protocols, programming project specifications, activities, or status; and Communicate with network personnel or hosting agencies
Private Cloud infrastructure service architecture, service design, service management, and configuration manage and mitigate risks related to IT assets and services, driving cost efficiencies, mobility, and productivity Cloud infrastructure, underpinning core technology services. Main Responsibilities: You will be part of a for a large UK-based client. Working with the Service Integrator, 3rd line Infrastructure support specialists security of services. Maintaining documentation quality standards. Working within a Service Management
the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience be actively involved in supporting IT risk management and Third-Party Risk management activities to support platform Manage and report progress on remedial activities from risk assessments Facilitate Awareness campaigns Internal & External audit meetings Company Service line risk review meetings ISO forums Third Party
the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience be actively involved in supporting IT risk management and Third-Party Risk management activities to support platform Manage and report progress on remedial activities from risk assessments Facilitate Awareness campaigns Internal & External audit meetings Company Service line risk review meetings ISO forums Third Party
our client's customers. Define interactions and services based on relevant business, technical, and design improve quality of solutions Actively collaborate with UX Architects, Service Designers, BA's, Product managers and behaviours to inform the design solutioning Actively collaborate with Front End Developers, product custodian and representative for design in Company. Actively seek opportunities to apply or involve design Experience in designing products and services for Financial Services institutions. Knowledge Knowledge in
our client's customers. Define interactions and services based on relevant business, technical, and design improve quality of solutions Actively collaborate with UX Architects, Service Designers, BA's, Product managers and behaviours to inform the design solutioning Actively collaborate with Front End Developers, product custodian and representative for design in Company. Actively seek opportunities to apply or involve design Experience in designing products and services for Financial Services institutions. Knowledge Knowledge in