technical support department, drive exceptional customer service, and enhance their support processes and procedures networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach by ensuring and effective resolution of customer inquiries, technical issues, and service requests, while maintaining maintaining a high level of customer satisfaction. Escalation Management: Serve as the primary point of contact
resolve technical issues reported by customers Assist customers with software installation, configuration Collaborate with other team members to ensure customer satisfaction Essential Qualifications: Qualified certification Excellent communication and customer service skills Ability to work well under pressure
resolve technical issues reported by customers Assist customers with software installation, configuration Collaborate with other team members to ensure customer satisfaction Essential Qualifications: Qualified certification Excellent communication and customer service skills Ability to work well under pressure
& antivirus software. A, N, MCP an adv. Customer service oriented individual. Own reliable transport
server infrastructure in a consulting or managed services environment. Excellent verbal and written communication technology. Ability to communicate clearly across customers, teams, and executives. Analytical skills with through effective communication, responsiveness, and service delivery. Collaborate with clients to understand select vendors for hardware, software, and cloud services based on client requirements and budget considerations ensure vendors deliver high-quality products and services. Develop strategic partnerships with key technology
in NodeJS Use or implement other AWS Services in-line with customer requirements and architecture framework
development and supervision of the annual compilation of service delivery prospectus and schedules, per Brand and compilation of the specifications of the new services providers in order to collate RFQ's for business business needs. Develop the Training Academy services and value proposition to the Dealer Network. Participate support of other departments within NSO Services, such as NSO Services and Vehicle Distribution. Schedule various respective legal entities to deliver its services within the South African legal framework. (MerSeta
and reports on the systems Ensure the service providers Service level agreements are managed according the terms and conditions that were agreed on Customer Service Management Liaise with tenants and resolve
and reports on the systems Ensure the service providers Service level agreements are managed according the terms and conditions that were agreed on Customer Service Management Liaise with tenants and resolve
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the industry available at our Centurion offices or at our valued customers' premises; please note that remote work arrangements Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal