Location: Kwazulu, Natal, Durban
Job
Help desk technician for our Durban Office to provide fast and useful technical assistance on computer the call centre Handing the daily IT Incidents service requests and close looping Serve as the first point point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting Requirements and skills Proven experience as a help desk technician or other customer support role Graduate with
Position: ICT Technician Hire Resolves client is looking for a skilled ICT Technician to join their team procedures Requirements: Proven experience as an ICT Technician or similar role Proficient in Microsoft Windows
and assisting operations by carrying out first line support to clients, dispatching technicians, following Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
and assisting operations by carrying out first line support to clients, dispatching technicians, following Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
tracking unit / camera issues in the field 6. Assisting Technicians with installations 7. Pairing of auto remotes
storage, virtualization, messaging, and backups. Assists with vision, strategy, and planning related to threats. Assists with software and hardware upgrades and roll out of IT applications and services. Assists Assists with IT-related facilities' projects. Assists with supporting and maintaining our datacentres. Actively and network backup and recovery. Documents IT services, systems, operational procedures, network topology conducts self in a manner consistent with customer service expectations. Bachelor's degree in computer science
storage, virtualization, messaging, and backups. Assists with vision, strategy, and planning related to threats. Assists with software and hardware upgrades and roll out of IT applications and services. Assists Assists with IT-related facilities projects. Assists with supporting and maintaining our datacenters. Actively and network backup and recovery. Documents IT services, systems, operational procedures, network topology conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This
storage, virtualization, messaging, and backups. Assists with vision, strategy, and planning related to threats. Assists with software and hardware upgrades and roll out of IT applications and services. Assists Assists with IT-related facilities' projects. Assists with supporting and maintaining our datacentres. Actively and network backup and recovery. Documents IT services, systems, operational procedures, network topology conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This
business at a senior technical level, as well as assist with deploying software to the various release troubleshooting environment specific problems. Assisting with change management procedures and with improving requirements. Passionate about excellent customer service delivery. Self-managed. Excellent organising skills