Provide technical support to end-users, addressing hardware and software concerns. Attending hardware
technical solutions in a clear and compelling manner, addressing client concerns and objections effectively. Develop technologies. Collaborate with engineering teams to address technical inquiries and resolve issues. Gather
technical solutions in a clear and compelling manner, addressing client concerns and objections effectively. Develop technologies. Collaborate with engineering teams to address technical inquiries and resolve issues. Gather
between billed and supported services, promptly addressing discrepancies and facilitating account renewals satisfaction through our Customer Thermometer, promptly addressing potential churn risks, and identifying opportunities Advocate for client needs within the company, addressing feedback and collaborating with internal teams
between billed and supported services, promptly addressing discrepancies and facilitating account renewals satisfaction through our Customer Thermometer, promptly addressing potential churn risks, and identifying opportunities Advocate for client needs within the company, addressing feedback and collaborating with internal teams
functional support to end-users of Oracle Flexcube, addressing inquiries and resolving issues promptly. Assist with technical teams to coordinate efforts in addressing complex issues or implementing system enhancements Oracle Flexcube and take proactive measures to address performance issues. Conduct regular system audits
status of players, providing real-time updates and addressing any offline issues Initiate communication with clients, providing updates on player status and addressing concerns Keep detailed records of monitoring status of players, providing real-time updates and addressing any offline issues Initiate communication with clients, providing updates on player status and addressing concerns Keep detailed records of monitoring
and responsiveness of applications. Identify and address bugs and performance issues. Minimum of 2 years
procedures, and compliance, be able to understand and address client challenges, and possess a solid understanding procedures, and compliance. Ability to understand and address client challenges effectively. Solid understanding
status of players, providing real-time updates and addressing any offline issues Initiate communication with clients, providing updates on player status and addressing concerns Keep detailed records of monitoring