Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
Description To lead a team of second line technical support agents, ensuring swift and effective resolution
services of a TECHNICAL SUPPORT ANYLYST. JOB DESCRIPTION: Job Title: Technical Support Analyst Employment innovative and motivated employees. TECHNICAL SKILLS AND SUPPORT REQUIRED: Oracle, SQL Server Web Methods
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners maintained for management. Providing direct technical and commercial support to our external service partners.
Description To lead a team of second line technical support agents, ensuring swift and effective resolution
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
line to the Managed Services Technical Lead. This role provides on-site support as required by customers customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services
player. Responsibilities • Providing timely technical support to customers via various channels such as provide step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls Manage and perform code deployments. • Provide technical support & consultation services on the supported 2 years prior experience providing L1/L2 technical support • Strong troubleshooting and critical thinking