documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Cloud (Block Storage, Elastic San and Blob Storage) Amazon AWS (S3, EFS, Elastic Block Storage) Backup Technologies
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
Android / IOS / Ionic / React Native / Cordova Cloud: Amazon Web Services / Azure / Google Cloud DevOps: Jenkins
cloud-based infrastructure and services provided by Amazon WebServices (AWS)/ Azure. ▪ Experience working
Android / IOS / Ionic / React Native / Cordova Cloud: Amazon Web Services / Azure / Google Cloud DevOps: Jenkins
assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate
you’ll do:
maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings Cloudflare