excellent problem-solving skills to fill the role of Risk Analyst. Purpose: You will be responsible for the the comprehensive oversight and management of risk-related queries within the business, encompassing investigation Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security blocks procedures are always followed. Ensure that high risk / unusual activity is escalated immediately. Escalate
excellent problem-solving skills to fill the role of Risk Analyst. Purpose: You will be responsible for the the comprehensive oversight and management of risk-related queries within the business, encompassing investigation Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security blocks procedures are always followed. Ensure that high risk / unusual activity is escalated immediately. Escalate
role is to provide on-site or remote technical assistance including the setting up of computer hardware infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Resolve logged incidents as per client contract Assistant remote server administration team Maintenance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and /OR Life Insurance / Life and Risk Industries or other Financial services /OR Healthcare Industries or or other financial services Must have Project Managing working experience regarding IT software solutions Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
various business units. Reporting directly to the IT Director, they will lead a team of Application Managers landscape in areas such as Supply Chain, Customer Service, Finance, Warehouse Logistics, HR Payroll, Smart contributing to the strategic vision set by the IT Director Business Solutions and Innovation Explore and business solutions to market needs, understanding risks, costs, and benefits Drive innovation across application process and application management with a focus on service provider engagement management Leadership and management
various business units. Reporting directly to the IT Director, they will lead a team of Application Managers landscape in areas such as Supply Chain, Customer Service, Finance, Warehouse Logistics, HR Payroll, Smart contributing to the strategic vision set by the IT Director Business Solutions and Innovation Explore and business solutions to market needs, understanding risks, costs, and benefits Drive innovation across application process and application management with a focus on service provider engagement management Leadership and management
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational Ad-hoc analytics Monthly analysis on key Credit Risk areas Use SQL to extract and analyze data to make and processes Data development and maintenance Assist and advise on creating and maintaining data in advantage Preferred Industry Financial / Credit risk analytics Skills Technical (at least some of the
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational Ad-hoc analytics Monthly analysis on key Credit Risk areas Use SQL to extract and analyze data to make and processes Data development and maintenance Assist and advise on creating and maintaining data in advantage Preferred Industry Financial / Credit risk analytics Skills Technical (at least some of the
compliant, and aligned with business objectives. The service delivery function of a dialer manager revolves organization's goals and objectives related to customer service, sales, or other business functions. Role encompasses relationships with dialler system vendors and service providers. Generate regular reports and dashboards Identify and mitigate risks associated with dialler operations, including data security risks, compliance violations
teamwork Risk and Issue logging. This includes quantifying the risks, Identifying an owner of that Risk and they occur and also driving the close out of the Risks and Issues that are logged. Decision logging - In they are closed. Together with the PM's for our service providers, prepare the steerco pack that include