work effectively with client and IT management and staff. Strong architecture & systems planning skills understanding of Contact Center telephony markets, solutions, Contact Center designs and personalized IVR experience including the ability to explain technology solutions in business terms, establish rapport and persuade
for developing, deploying, and maintaining BI solutions. Our projects include developing custom software with like-minded individuals who deliver quality solution delivery services and are motivated to make a to deliver innovative business and technology solutions to market fast, cost-effectively and ethically career development and tech talks to help our staff develop their skills and knowledge. To virtual and both remote and hybrid models to cater to our staff's preferences. However, as a consulting firm, there
will include the following: Design and build solutions to assist business users, and improve customer customer experience Architect and design solutions with your team Keep up to date with technology trends, both don't have to know Python Attributes required: Solutions-oriented, can-do attitude, and high energy Strong decisions Ability to dis-aggregate and structure solutions to ambiguous problems Solid quantitative skills hard, take ownership, work in teams to create solutions, and they are always open to direct feedback/new
is to provide fully integrated end-to-end I T solutions and services. These offerings embrace a large proposition is to innovate and, in doing so, to deliver solutions that enrich the lives of those affected by its Knowledge: Understanding of IT products, services, and solutions is highly beneficial. This allows the sales rep ability to identify the needs of clients and tailor solutions to meet those needs is particularly important understanding the client's requirements and providing solutions that address their specific needs and challenges
Provide training and advice to the organisation's staff on the SCM process. Develop and monitor SLA and Organisation. Manage performance and development of staff. Ensure compliance with the regulatory framework:
stack applications; integrating AI models and solutions into existing and new platforms and applications;
system issues, troubleshooting, and implementing solutions. Handling escalations and ensuring timely resolution
gather feedback to iteratively improve design solutions. • Collaborate with stakeholders to define user