industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible development Technology management Analyse customer feedback Escalation management Resource planning Reporting
join their technical support team. Key performance areas: Technical support primarily DF products, but scope willing to travel to various clients in surrounding areas and throughout South Africa A valid Driver's License
Exceptional Troubleshooting skills Key Performance Areas: End user support - Resolve logged incidents as Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the Residency in Pretoria, Johannesburg, or surrounding areas Demonstrated commitment, professionalism, reliability
to the business unit include: Identify problem areas requiring improvement as directed by business KPI's
ecommerce system easy to use, speedy and secure. • Manage the day-to-day tasks related to the online shop checking orders, and managing the online packing team etc. • Product data management - ensuring all product Listing new products on the website. • Overall management of e-commerce stock - plan and maintain a sufficient resolve customer queries. • Customer Relationship Management - build retention and acquisition strategies courierIt integration beneficial) • E-Retail management and maintenance. • Professional Skills Technical
Service Supervisor - Mid Management. The Office Automation Print Service Mid Management Supervisor oversees office automation framework. This role involves managing a team responsible for providing efficient and collaboration and continuous improvement. Print Service Management: Oversee the planning, execution, and monitoring standards and company policies. Resource Management: Manage print resources, including printers, copiers abreast of advancements in print and document management technologies. Evaluate and implement new technologies
analysis function whilst also performing the project manager role. The incumbent will be responsible for documenting handover to operations Manage the project through its lifecycle Effective self-management and teamwork Risk proficiency Knowledge and understanding of project management principles Command of business analysis techniques Knowledge and innovation management Programme and project management Resource Management Internal and external methodologies is advantageous Experience in Project Management. Market Related
as a vital link between operations and the MTS (Managed Trading Services). You will play a pivotal role Perform other trading duties as requested by management. Risk Tasks Detect and prevent fraud across product accounts and disputes and report findings to management. Assist with FIC/AML compliance and conduct EDD perform any other ad hoc duties requested by management. Minimum 3 years of experience in a related position
experience desirable RESPONSIBILITIES: • To maintain and manage various VOIP networks and services for customers satisfaction through the delivery of timely, and well managed projects • To respond to customers queries and to enhance the service offering of the network managed services • To deploy and plan technology • To implement