Force have an opportunity for an experienced 3rd Line Support Consultant to join our service desk team will act as an escalation point for 1st and 2nd line engineers, mentoring and coaching your engineering necessary to ensure that queries are resolved in line with agreed SLAs. You are the last port of call outstanding customer service is essential. Providing 3rd line technical support for hardware and software issues to resolution. Ensure that any technical or operational issues on a service ticket are escalated efficiently
Third Line IT Engineer (JB4481) Rosebank, Johannesburg Market-Related Duration: Permanent Our client MSP, is looking for a skilled and competent Third Line IT Engineer to join their busy team. You'll be responsible
“Third Line IT Engineer (JB4481) Rosebank, Johannesburg Market-Related Duration: Permanent Our client MSP, is looking for a skilled and competent Third Line IT Engineer to join their busy team. You’ll be responsible verify with Kontak Recruitment. “ The post Third Line IT Engineer (JB4481) appeared first on freerecruit
in ICT is looking for a Junior Communications 1st Line Support to join their team Description Requirements: essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, customers Remote assistance covering hardware, operating systems, email, and more Collaboration with 3rd Desktop Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems
in ICT is looking for a Junior Communications 1st Line Support to join their team Description Requirements: essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: leading MSP with operations in the UK and South Africa, is looking for a skilled 3rd Line Support Engineer Engineer to join their team. As a 3rd Line Technical Support Engineer, you will be responsible for providing Duties and Responsibilities: Deliver 1st to 3rd line support via email, phone, and remote assistance must verify with Kontak Recruitment. The post 3rd Line Technical Support Engineer (JB4435) appeared first
attitude do not enjoy our environment. Core Outputs Operation of network and system monitoring systems for clients awareness of a wide spectrum of IT technologies First line support offered Improvements to health checks made qualification • Basic understanding of hardware, operating systems (Linux or Windows), applications and networking
Software Requirements
Management ClickUp,
Total Commander,
Winzip
Google Workspace (Drive, Docs, Forms, Sheets, Slides, Etc)
Hosting Amazon Web Services,
Xneelo Control Panel,
CloudFlare Development
Github, Portainer,
Docker Communication
Wh
Position Summary: The clients network operations division operates, architects, and maintains the core infrastructure projects and operations for the region and business. The Network Operations Engineer's role is is to ensure that core network operations are reliable and efficient by monitoring network performance automation tools to enhance operational efficiencies, and mentoring engineers in operations and basic networking Responsibilities: Ensure that the core infrastructure is operational by proactively identifying, investigating and