customers through the site and/or mobile phones and assist them in using the various services and products communicated accurately and that their expectations are managed at all times. Building a strong, in-depth product adaptability to different personality types 1 year call centre experience in the igaming sector .
services, card personalisation and issuance, credit management software as well as debit and credit card payment successful candidate will be responsible to effectively assist customers telephonically with general and specific unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service system Assist with merchant queries telephically Assist with billing and settlement queries Assist with
seeking a dynamic and experienced Actuarial Assistant Manager to join a prestigious Life Insurance institution institution based in Sandton. As an Actuarial Assistant Manager, you will play a critical role in providing actuarial support and expertise to the organization, assisting in the development and implementation of actuarial in-depth analysis of pricing, persistency, and risk management strategies. Provide insights to optimize product accuracy in modelling processes. IFRS17 Reporting: Assist in the implementation and ongoing compliance with
seeking a dynamic and experienced Actuarial Assistant Manager to join a prestigious Life Insurance institution institution based in Sandton. As an Actuarial Assistant Manager, you will play a critical role in providing actuarial support and expertise to the organization, assisting in the development and implementation of actuarial in-depth analysis of pricing, persistency, and risk management strategies. Provide insights to optimize product accuracy in modelling processes. IFRS17 Reporting: Assist in the implementation and ongoing compliance with
definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
The Management Information Systems (MIS) team has a vacancy for a Senior Business Intelligence Analyst minimal supervision; Strong organisational and time management skills; Results-orientated; Customer focus; Flexible
Description Our client is seeking an Assistant Operations Manager to join their team in Bryanston. Job departments assigning tasks to respective role-players managing and prioritizing own workload and team's workload customer care complaints management system and manages/addresses escalated calls, complaints, questions with the Team Leaders in different departments to manage and support workloads and escalate issues where Senior Management team to discuss issues and ideas Is responsible, where required for managing all aspects
Software Assistant for our client in the Automotive Industry in Johannesburg. Job Description: Assist with Supplier management: Manage relationships with approved suppliers 1st/2nd level support Log calls Assign Assign priority to calls low, medium, urgent, high, critical Update the system in real-time Problem analysis problems and report in weekly meetings Alert Management Use and update the knowledge base of the system technical and non-technical staff Effective time management skills and ability to prioritize work assignments
Reference: JHB000735-Tracy-1 ERP Systems Software Assistant- Eastrand A commercial vehicle manufacturing company System Software Assistant. The individual must have the following working experience: Assist with ongoing technical and non-technical staff Effective time management skills and ability to priorities work assignments