of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
performance result for any abnormalities, logging calls and following up with service providers and regions
report • Monthly network health report for the data centre • Daily change meeting (8AM) – updates on sites