recurring incidents) User (including superusers) training needs assessments Documentation of implemented initiatives and continuous improvement activity Provides input on the detailed specification of process where required Training Identifies individuals who should be trained/up-skilled and provides ongoing, on-site on-site support to the end-users Provide input and recommends reporting requirements for business KPI's Assist and ensure business-relevant documentation (training and scenario documentation down to process steps)
NEW WORK IN: With a leading provider of innovative marketing solutions dedicated to helping businesses integration Ability to create microsites Ability to Train and Demo internally and to clients Team Lead: Mentoring
ensure high quality of relevant outputs needed. Provide information/reports regarding the progress of upgrade; analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence
ensure high quality of relevant outputs needed. Provide information/reports regarding the progress of upgrade; analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence
effectively manage and monitor infrastructure and provide effective alerting and reporting with regards to Network and Systems Engineering team members and provide guidance to all ITSS with regards to IT Security maintenance Provide IT Security Infrastructure input to ITSS technical projects Provide input into relevant