Senior Analyst role provides 1 st and 2 nd line software application support Working in a global team documentation and delivering customer and staff training where required Hybrid role – 50% office based customers' expectations. Deliver on promises Provide training to members of the team to maintain standards cases in the department, mitigating risks and providing support and escalation point to other members solutions to improve customer experience Mentor and provide feedback on team members, ensuring quality levels
in the thrilling cadence of our IT operations, providing essential support to keep our digital gears moving Microsoft Office 365 to manage, troubleshoot, and provide support, ensuring a flawless user experience. • effectively to non-technical staff, providing support and training when necessary. • Work collaboratively
implement Incentives in existing ‘Incentive Setup' – provide results for ‘Global Sales Awards' within the business passport 13th cheque Annual Incentive Medical Aid Provident Fund Travel Allowance Cell phone allowance
Helpdesk Administrator, you will be responsible for providing basic 1st line support and assisting in the absence
responsibility. You will collaborate with and provide support to all business units within the client's
responsibility. You will collaborate with and provide support to all business units within the client's
implement Incentives in existing ‘Incentive Setup' – provide results for ‘Global Sales Awards' within the business