Jobs in

Call Centre Quality Assessor Or Trainer Jobs in Cape Town, Western Cape

Jobs 1-10 of 15

Assistant Manager NEW

 ExlCape Town Region

ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service


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Assistant Manager Cape Town NEW

 ExlCape Town Region

ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service


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Account Manager Cape Town NEW

 StartekCape Town Region

segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers


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Junior Network Specialist Cape Town NEW

 Datafin It RecruitmentCape Town Region

Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level


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Manager Cape Town NEW

 ExlCape Town Region

documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets


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Manager _sa_cape_town_c76-uk NEW

 ExlCape Town Region

documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets


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It Risk Administrator NEW

Cape Town City Centre  0 Annually

processes

  • Facilitate Risk Acceptance process capture, quality assurance and approval process
  • Facilitating - Contributing independently
  • Decision quality - Contributing independently
  • Interpersonal


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  • Disaster Recovery Specialist Cape Town NEW

     Paracon - GautengCape Town City Centre

    Paracon IT Disaster Recovery Specialist "Calling all IT warriors Are you ready to be the architect of


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    Project Manager Microsoft Dynamics Cape Town NEW

     Salesworx Specialist Sales RecruitmentCape Town City Centre

    change, issues, time, scope, resources, budget, and quality. • Knowledge of project methodologies. • Experience and send approval customer invoices. • Ensure quality and timeliness for the services. • Maintain a healthy


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    Risk Administrator Cpt - Northern Suburbs NEW

     Recru-itSouth Africa

    Facilitate Risk Acceptance process – capture, quality assurance and approval process Facilitating Third orientated - Contributing independently Decision quality - Contributing independently Interpersonal savvy


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