websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
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line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership Working. working for our US customer. Hours: Monday to Friday, 37.5 hours, 15:00 to 23:00, 60-minute lunch
Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders. Business Value Market Related. Working Hours: 8am to 5pm (Monday to Friday) An Important Announcement from (jobscoin
will be provided Office Hours: 08h00 – 17h00 Monday to Friday Please provide an indication of expected salary
field work might be required to assist with support calls.